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CARE INSTRUCTION

Cleaning instructions

Vacuuming
Vacuum your Berber rug frequently. But do not use a vacuum cleaner that has a beater bar or rotating brush on it. This will cause fuzzing, fraying, tearing and shredding. It will ruin Berber carpeting. Your carpet should be cleaned with vacuum that uses suction only. The more suction the better.

Be very gentle when you vacuum. Otherwise, you could damage the fibers. Just remember three words: slow, steady and thorough. Use a vacuum with very good suction. Then you will remove as much deep down dirt as possible.

Spot cleaning tips
Here’s how you can prevent stains. Clean up spills as soon as they happen. Pour a little baking soda on the spot to try to soak up the moisture on the carpet. Wait about 20 seconds, and then vacuum. Repeat the process until the baking soda stops absorbing liquid.

But what if you end up with stains on your carpet because you missed out on cleaning the spill quickly? If so, blot the stains with clean, cold water. You can also try mixing vinegar and water.

Using water to clean
Be very careful if you choose to use water to clean your rug. A Berber carpet has a unique weave and can end up holding water. Don’t use too much water. This can ultimately lead to mildew.

What about wicking? This is when your carpet seems clean, but oils appear as it dries. Sometimes you’ll need a second round of cleaning.

Wholesale Inquiries

Fill in this form if you’d like to carry some ATLAS LUX RUG,Some of our products are available for wholesale. We’ll get in touch shortly with our current catalogue.

Wholesale Contact

Contact form for wholesale enquiries

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Privacy & Safety

This Privacy Policy explains how your information is collected, as well as how it’s being used, and in some cases, shared. When you visit or make a purchase from our website, some information is collected and used.

COLLECTED PERSONAL INFORMATION

Once you visit our website, we collect and retain information about your device automatically. This information includes your web browser, time zone, IP address, and some cookies that are installed on your device. In addition, we collect information that is related to the way you’re interacting with our website. As you browse our website, certain information about the product you’re viewing and search terms (Device Information) will be collected automatically.

Your Device information is collected using these technologies:

Log Files: Tracking actions that occur on our website, collecting data, including your IP address and browser type, exit pages, and referring pages, date and time stamps, and your internet service provider.
Web Beacons such as pixels and tags (electronic files) that record information about your browsing behavior on our website.
Cookies (data files) that are placed on your device. These cookies are often included with a unique and anonymous identifier.

Some additional information is collected when you purchase or attempt to do so. These include your name, billing address, shipping address, payment information, phone number, and email address. This information (Order Information) is the second type of information that we collect and retain - in addition to the Device Information listed above.

Personal Information in our Privacy Policy refers to Device and Order Information.

THE USE OF COLLECTED PERSONAL INFORMATION

Collected Device Information is used to assist us with the screening of potential risk and fraud, your IP address in particular. Generally, this type of information helps us optimize and improve our website (such as generating analytics that concern your browsing patterns and behavior on our website that will aid us in assessing and executing marketing campaigns).

Collected Order Information is used to fulfill your orders that are placed through our website. These include shipping arrangements, processing your payment information, and providing you with invoices and confirmations.

We may also use your Order Information to communicate with you, screen our orders, and provide you with information that relates to advertising our services and/or products.

SHARING YOUR PERSONAL INFORMATION

Your Device Information is shared with third-parties such as Google, Facebook, and other advertising platforms, to help us understand your behavior on our website and ultimately your wants and preferred products/ranges.

In addition, we may share your Personal Information to comply with applicable laws and regulations. Subpoenas, warrants, or other lawful requests of your information will be fulfilled.

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

POLICY CHANGES

We reserve the right to update, change, or delete parts of our Privacy Policy in order to comply with changes to our practices or regulatory matters.

CONTACT

If you have any further questions, concerns, or complaints about our practices and Privacy Policy, please contact us via email at contact@atlasluxrug.com

Or by phone +44 7456428732